Auto Service Front Desk - Growth & Employee Discounts

Gay Buick GMC Inc; Dickinson (TX); Sur place; USD 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

Employee discounts on vehicle PurchaS

Professional development opportunities

Supportive work environment

Résumé du poste

Gay Buick GMC Inc in Dickinson, TX is seeking a friendly and organized Service Department Receptionist to be the first contact for service customers, delivering excellent service and ensuring smooth department operation.

You will greet customers, manage calls, schedule appointments, maintain records, assist with billing, and support technicians. A high school diploma and customer-service experience are preferred; strong communication and multitasking skills are essential.

Qualifications

• High school diploma or equivalent.
• Experience in receptionist or customer service preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with phone systems and basic office software.

Responsabilités

• Greet customers promptly and courteously at the service department.
• Answer and direct service-related calls.
• Schedule service appointments and follow up with customers.
• Maintain accurate customer records and service documentation.
• Communicate with service technicians and advisors to relay information.
• Assist with billing and payment processing for service transactions.
• Keep reception area clean and welcoming.

Connaissances

Customer service

Verbal and written communication

Organization & multitasking

Friendly demeanor

Formation

High school diploma or equivalent

Outils

Phone systems

Office software

Description du poste

Gay Buick GMC Inc in Dickinson, TX is seeking a friendly and organized Service Department Receptionist to be the first contact for service customers, delivering excellent service and ensuring smooth department operation.

You will greet customers, manage calls, schedule appointments, maintain records, assist with billing, and support technicians. A high school diploma and customer-service experience are preferred; strong communication and multitasking skills are essential.