SERVICE DEPARTMENT RECEPTIONIST

Gay Buick GMC Inc; Dickinson (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Employee discounts on vehicle PurchaS

Professional development opportunities

Supportive work environment

Job summary

Gay Buick GMC Inc in Dickinson, TX is seeking a friendly and organized Service Department Receptionist to be the first contact for service customers, delivering excellent service and ensuring smooth department operation.

You will greet customers, manage calls, schedule appointments, maintain records, assist with billing, and support technicians. A high school diploma and customer-service experience are preferred; strong communication and multitasking skills are essential.

Qualifications

• High school diploma or equivalent.
• Experience in receptionist or customer service preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficiency with phone systems and basic office software.

Responsibilities

• Greet customers promptly and courteously at the service department.
• Answer and direct service-related calls.
• Schedule service appointments and follow up with customers.
• Maintain accurate customer records and service documentation.
• Communicate with service technicians and advisors to relay information.
• Assist with billing and payment processing for service transactions.
• Keep reception area clean and welcoming.

Skills

Customer service

Verbal and written communication

Organization & multitasking

Friendly demeanor

Education

High school diploma or equivalent

Tools

Phone systems

Office software

Job description

Gay Buick GMC is seeking a friendly and organized Service Department Receptionist to join our team in Dickinson, TX. In this role, you will be the first point of contact for our service customers, providing excellent customer service and ensuring a smooth and efficient service department operation.

Responsibilities

• Greet customers promptly and courteously as they arrive at the service department.
• Answer and direct incoming phone calls related to the service department.
• Schedule service appointments and follow up with customers as needed.
• Maintain accurate customer records and service documentation.
• Communicate with service technicians and advisors to relay customer information.
• Assist with billing and payment processing for service transactions.
• Ensure the reception area is clean, organized, and welcoming.

Requirements

• High school diploma or equivalent.
• Previous experience in a receptionist or customer service role preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Proficient with phone systems and basic office software.
• Friendly demeanor with a customer-focused attitude.

Benefits

• Competitive compensation package.
• Opportunities for professional development and career growth.
• Supportive work environment with a dedicated team.
• Employee discounts on vehicle purchases and services.

About the Company

Gay Buick GMC is a trusted automotive retailer located in Dickinson, TX, specializing in quality Buick and GMC vehicles. We pride ourselves on delivering exceptional customer service and fostering a collaborative and inclusive workplace. Join us and be part of a company that values its employees and communities.