Auto Service Experience Lead

Hiley Cars of Huntsville; Fort Worth (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical and Dental

401(k) available

Paid Time Off

Competitive Pay

Life Insurance

Professional Development

Job summary

Hiley Automotive Group is searching for a Service Manager to oversee service orders and ensure prompt, courteous service to customers. The ideal candidate will manage the service department, assist in diagnosing vehicle issues, and maintain high customer satisfaction scores. Previous success in service and sales is essential.

Benefits include medical and dental, 401(k) options, and paid time off. We are committed to hiring top talent to create exceptional experiences for our customers.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Fantastic communication skills with customers.
• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Able to work with little supervision.
• Clean driving record and valid driver’s license.

Responsibilities

• Oversee service orders and flow of Drive Lane.
• Provide concierge support for owner inquiries.
• Assist in diagnosing vehicle problems and ordering parts.
• Maintain good working relationship with factory(s).
• Collaborate with management on hiring decisions.

Skills

Organizational skills

Time management

Communication skills

Team player

Self-motivated

Education

High School Diploma or Equivalent

Job description

Hiley Automotive Group is searching for a Service Manager to oversee service orders and ensure prompt, courteous service to customers. The ideal candidate will manage the service department, assist in diagnosing vehicle issues, and maintain high customer satisfaction scores. Previous success in service and sales is essential.

Benefits include medical and dental, 401(k) options, and paid time off. We are committed to hiring top talent to create exceptional experiences for our customers.