Auto Service Concierge

Mybuckeyetoyota; Lancaster (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Mybuckeyetoyota in Lancaster, Ohio is seeking a Service Writer to be responsible for scheduling service work and selling additional necessary services to customers. The ideal candidate should have strong customer service skills and at least two years of experience in a dealership environment.

Key responsibilities include scheduling appointments, providing cost estimates, and ensuring customer satisfaction. Applicants must have a high school diploma and a general knowledge of vehicle operations. ASE certification is preferred.

Qualifications

• Two years of experience in a dealership position.
• General knowledge of vehicle mechanical operations.
• Professional personal appearance.

Responsibilities

• Schedules service appointments and obtains customer data.
• Greets customers in a timely, friendly manner.
• Provides accurate cost estimates and maintains customer satisfaction.

Skills

Customer service

Communication skills

Sales experience

Vehicle mechanical operations understanding

Education

High school diploma

Job description

Mybuckeyetoyota in Lancaster, Ohio is seeking a Service Writer to be responsible for scheduling service work and selling additional necessary services to customers. The ideal candidate should have strong customer service skills and at least two years of experience in a dealership environment.

Key responsibilities include scheduling appointments, providing cost estimates, and ensuring customer satisfaction. Applicants must have a high school diploma and a general knowledge of vehicle operations. ASE certification is preferred.