Auto Service Center Manager & Advisor

Meineke | Phillips Group; New Jersey; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Incentive plan

Health insurance

Paid time off

No Sundays

Paid uniforms

Job summary

Meineke seeks a results-driven Assistant Service Advisor/Manager for Southern New Jersey, BUCKS County PA area. You will lead customer service initiatives, supervise a team, and manage labor and expenses to achieve KPI goals.

Responsibilities include coordinating repairs with customers and staff, maintaining safety, and ensuring high quality workmanship while driving profitability. This role offers a competitive salary and benefits.

Qualifications

• Retail sales and 3+ years of management experience.
• Associate degree or equivalent required.
• Automotive industry experience preferred, but not required.
• Ability to read and interpret financial data and reports.
• Valid operator’s license required.
• Proficient with PC-based software including Microsoft Office Suite.

Responsibilities

• Increase customer satisfaction by ensuring high‑quality service daily.
• Guide the team to operate at peak performance and manage labor cost.
• Dispatch work and plan daily activities to meet goals.
• Report KPIs and customer concerns to Center Owners.
• Maintain center policies, safety, and facility security.

Skills

Retail management

Customer service

Team leadership

Budgeting

Communication

Education

Associate degree

Tools

MS Office

Automotive software

Job description

Meineke seeks a results-driven Assistant Service Advisor/Manager for Southern New Jersey, BUCKS County PA area. You will lead customer service initiatives, supervise a team, and manage labor and expenses to achieve KPI goals.

Responsibilities include coordinating repairs with customers and staff, maintaining safety, and ensuring high quality workmanship while driving profitability. This role offers a competitive salary and benefits.