Auto Service Cashier & Customer Care Specialist

Covert Cadillac GMC Buick; Austin (TX); On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K

Paid vacation

GM training

Community involvement

Well-established dealership

Job summary

Covert Cadillac of Austin is seeking a dedicated customer service professional to join our high-volume dealership in Austin, Texas. You will greet customers, answer questions, direct them appropriately, and help ensure smooth transactions.

Responsibilities include handling payments, responding to calls quickly, assisting teammates, coordinating loaners, and submitting claims to extended warranties and insurers. A clean driving record and pre-employment background check are required.

Qualifications

• Must have strong customer service background.
• Must have excellent verbal and written communication skills.
• Must be punctual and reliable.
• Clean driving record and valid driver’s license.
• Willing to submit to pre-employment background check and drug screen.

Responsibilities

• Interact with our customers and answering any questions, and directing them appropriately as they request.
• Collect money in all forms of payments for customer service work.
• Respond quickly to customer phone calls.
• Help other co-workers when needed.
• Submit to extended warranties and insurance companies for payment.
• Provide and contract our loaners to our clients

Skills

Customer service

Communication skills

Punctuality

Reliability

Valid driver’s license

Education

High School Diploma or equivalent

Job description

Covert Cadillac of Austin is seeking a dedicated customer service professional to join our high-volume dealership in Austin, Texas. You will greet customers, answer questions, direct them appropriately, and help ensure smooth transactions.

Responsibilities include handling payments, responding to calls quickly, assisting teammates, coordinating loaners, and submitting claims to extended warranties and insurers. A clean driving record and pre-employment background check are required.