Customer-Centric Service Cashier - Fast-Paced Auto Service

Group1 Automotive, Inc.; El Paso, Northern (TX, KY); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with Company Match

Paid Time Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Ongoing Training and Career Growth

Professional, Team-Oriented Work Atmos

Job summary

Ford, part of Group 1 Automotive, is seeking a friendly Service Cashier to join our service team in Texas. You will be the final point of contact for service customers, handling payments and ensuring accurate transactions.

The ideal candidate has cash handling experience, strong customer service skills, and meticulous attention to detail. Join a Fortune 300 leader in automotive retail and service with opportunities for training and career advancement.

Qualifications

• Previous cashier or customer service experience preferred.
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication skills.
• High level of accuracy and attention to detail.

Responsibilities

• Deliver a warm, professional, and welcoming experience to every customer.
• Process customer payments accurately using cash, checks, credit cards, and other approved payment methods.
• Review repair orders and invoices for accuracy before completing transactions.
• Reconcile repair orders and ensure all required documentation is complete.
• Calculate charges for labor, parts, taxes, warranties, and other applicable fees.
• Maintain accurate cash drawer balances and reconcile daily transactions.
• Complete accounting portions of repair orders in accordance with dealership procedures.
• Process and submit closed repair orders and related documentation daily.
• Return vehicle keys upon payment and assist customers with directions as needed.
• Answer incoming service department calls, transfer calls appropriately, and take detailed messages.
• Work closely with service advisors, technicians, and office staff to ensure a seamless customer experience.
• Maintain confidentiality of customer and company information at all times.
• Perform other administrative and customer service duties as assigned.

Skills

Cash handling

Customer service

Interpersonal communication

Attention to detail

Time management

Multitasking

Education

High school diploma or equivalent

Tools

Cash register software

Dealership software

Job description

Ford, part of Group 1 Automotive, is seeking a friendly Service Cashier to join our service team in Texas. You will be the final point of contact for service customers, handling payments and ensuring accurate transactions.

The ideal candidate has cash handling experience, strong customer service skills, and meticulous attention to detail. Join a Fortune 300 leader in automotive retail and service with opportunities for training and career advancement.