Automotive Service Cashier — Customer Experience & Scheduling

AAF Management Group Inc; Hackensack (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Ford Service Center is seeking an Automotive Service Cashier to greet customers, schedule service appointments, and process payments with accuracy. The role emphasizes delivering excellent customer service within a fast-paced dealership environment.

The cashier will maintain records, assist service advisors, and ensure adherence to dealership policies, handling cash and transactions professionally.

Qualifications

• Experience as cashier or in customer service role.
• Ability to handle cash transactions accurately.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Familiarity with scheduling software.

Responsibilities

• Greet customers promptly and professionally upon arrival.
• Assist customers with scheduling and making service appointments.
• Accept and process payments accurately for services rendered.
• Maintain organized records of transactions and appointments.
• Provide information about services and answer customer inquiries.
• Collaborate with service advisors and management to ensure smooth workflow.
• Uphold dealership policies and procedures related to customer service and cash handling.

Skills

Cashier experience

Customer service

Cash handling

Communication skills

Organizational skills

Basic computer skills

Tools

Appointment scheduling software

Job description

Ford Service Center is seeking an Automotive Service Cashier to greet customers, schedule service appointments, and process payments with accuracy. The role emphasizes delivering excellent customer service within a fast-paced dealership environment.

The cashier will maintain records, assist service advisors, and ensure adherence to dealership policies, handling cash and transactions professionally.