Auto Service BDC: Paid Training & Growth

Kelly Jeep Chrysler; Lynnfield (MA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Blue Cross Blue Shield Medical and Dental on Day 1

401K after 90 days

Paid Time Off

Sick Time

Vacation Time

Paid Training

Career Advancement Opportunities

Job summary

Kelly Jeep Chrysler in Lynnfield, MA is seeking a motivated individual for an Automotive Service BDC position. Join the #1 Jeep Dealer in New England, where you will learn and grow in the automotive industry.

Your role includes answering service calls, booking appointments, and following up with clients to ensure outstanding service experiences. We offer competitive pay, health benefits from day one, and career advancement opportunities.

Qualifications

• Valid driver’s license & clean driving record.
• Ability to read, write and speak English fluently.
• Motivation to learn and grow.
• Good team culture.

Responsibilities

• Answer service-related phone calls, book service appointments.
• Follow-up with service clients 24 hours before and after their appointment.
• Speak with service clients after completing their work to ensure satisfaction.
• Learn to pull each service client's service history.
• Provide excellent customer service and care.
• Smile over the phone.

Skills

Core Customer Service Skills

Great Personality

Proficient use of computers/business machines

Education

High school diploma or equivalent

Job description

Kelly Jeep Chrysler in Lynnfield, MA is seeking a motivated individual for an Automotive Service BDC position. Join the #1 Jeep Dealer in New England, where you will learn and grow in the automotive industry.

Your role includes answering service calls, booking appointments, and following up with clients to ensure outstanding service experiences. We offer competitive pay, health benefits from day one, and career advancement opportunities.