Auto Service Assistant Manager | Flexible Hours

FullSpeed Automotive; Roscoe Township (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

FullSpeed Automotive seeks an Assistant Manager to assist in daily store leadership, balancing hands-on automotive service with front-office tasks. The role emphasizes team development, customer satisfaction, and operational excellence.

You will split time between the service bay, front counter, and back office, helping to drive fast, friendly, and high-quality service while maintaining a safe, clean location. This position offers growth into store leadership.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using POS and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Support the Store Manager in supervising daily operations, stepping in to lead the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver consistent, high-quality service.
• Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons.
• Help onboard and train new team members on service procedures, point-of-sale systems, and customer service standards.
• Foster a positive, team-oriented work environment that reflects FullSpeed Automotive's values.
• Greet customers, explain services, and ensure each visit reflects the company's commitment to speed, quality, and trust.
• Resolve customer concerns or complaints promptly and professionally, escalating when needed.
• Assist in managing daily store operations, including opening/closing procedures, cash handling, and POS transactions.
• Monitor inventory levels and place orders as directed; ensure shop and customer areas are clean and presentable.
• Support safety protocols and track daily sales, productivity, and KPIs.

Skills

Communication

Team leadership

Customer service

Cash handling

Adaptability

Education

High school diploma or equivalent

ASE certification

Tools

POS systems

Inventory systems

Job description

FullSpeed Automotive seeks an Assistant Manager to assist in daily store leadership, balancing hands-on automotive service with front-office tasks. The role emphasizes team development, customer satisfaction, and operational excellence.

You will split time between the service bay, front counter, and back office, helping to drive fast, friendly, and high-quality service while maintaining a safe, clean location. This position offers growth into store leadership.