Auto Service Advisor — Uncapped Commissions & Growth

Midas Auto Experts; Trenton (NJ); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Uncapped Commissions

401(k)

Bonus based on performance

Competitive salary

Advancement opportunities

Paid time off

Job summary

Midas Auto Experts in New Jersey is seeking a driven, customer-focused Service Advisor who thrives in a fast-paced automotive environment. You will greet customers, document concerns, and help translate repairs into clear, actionable estimates.

You will work closely with technicians to ensure accurate diagnoses and repair timelines, provide status updates, and drive service recommendations while maintaining integrity and customer satisfaction.

Qualifications

• Excellent communication and customer service skills.
• Ability to explain repairs clearly to customers.
• Sales-driven with confidence to present recommendations.
• Highly organized and detail-oriented.
• Thrives in a fast-paced, high-volume environment.
• Team player who supports technicians and management.

Responsibilities

• Greet customers professionally and create a welcoming first impression.
• Listen carefully to vehicle concerns and accurately document repair needs.
• Build estimates and explain recommended services in a clear, confident manner.
• Communicate effectively with technicians to ensure accurate diagnosis and repair timelines.
• Provide consistent updates to customers on vehicle status.
• Close repair orders while maintaining strong customer satisfaction.
• Maintain clean documentation and accurate service records.
• Help drive shop performance through strong communication and service recommendations.

Skills

Strong communication skills

People skills

Explain technical information clearly

Sales confidence

Organized and detail-oriented

Fast-paced environment experience

Team player

Job description

Midas Auto Experts in New Jersey is seeking a driven, customer-focused Service Advisor who thrives in a fast-paced automotive environment. You will greet customers, document concerns, and help translate repairs into clear, actionable estimates.

You will work closely with technicians to ensure accurate diagnoses and repair timelines, provide status updates, and drive service recommendations while maintaining integrity and customer satisfaction.