Automotive Service Manager - Growth, Training & Uncapped Commissions

Midas Auto Experts; Atlantic City (NJ); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Uncapped commissions

Health insurance

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Midas Auto Experts in Atlantic City, NJ is seeking an automotive service manager to direct all service department activities of the store, overseeing technicians and the repair process to ensure quality and efficiency.

This developmental store-manager role emphasizes training from within, delivering exceptional customer service, maintaining safety and shop organization, and promoting the company vision while meeting retail schedules, including weekends.

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Skills

Automotive knowledge

Customer service

Communication

Leadership

Team building

Flexibility

Driver's license

Tools

N/A

Job description

Midas Auto Experts in Atlantic City, NJ is seeking an automotive service manager to direct all service department activities of the store, overseeing technicians and the repair process to ensure quality and efficiency.

This developmental store-manager role emphasizes training from within, delivering exceptional customer service, maintaining safety and shop organization, and promoting the company vision while meeting retail schedules, including weekends.