Auto Service Advisor - Growth & Training Path

Central City Toyota; Ardmore (PA); On-site; USD 42,000 - 65,000; Full time

Job summary

Paul Automotive Group is seeking a Service Advisor in Ardmore, PA to coordinate service appointments and greet customers. You will drive service lane flow, ensure courteous interactions, and handle owner inquiries both in person and by phone to deliver a positive experience.

Responsibilities include supervising technician time, advising on repairs, and maintaining dealership standards while promoting policy compliance. Join a team focused on customer satisfaction and community commitment.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Excellent time management and multitasking.
• Fantastic communication with customers.
• Professional appearance and reliable driving record.

Responsibilities

• Schedule service work in the service department and upsell needed services.
• Be the first-line customer-relations and service representative.
• Oversee drive lane flow and ensure prompt, courteous service.
• Provide concierge support for owner inquiries, in person or by phone.
• Allocate technician time efficiently and manage warranty claims.

Skills

Organized

People management

Time management

Communication skills

Customer service

Job description

Paul Automotive Group is seeking a Service Advisor in Ardmore, PA to coordinate service appointments and greet customers. You will drive service lane flow, ensure courteous interactions, and handle owner inquiries both in person and by phone to deliver a positive experience.

Responsibilities include supervising technician time, advising on repairs, and maintaining dealership standards while promoting policy compliance. Join a team focused on customer satisfaction and community commitment.