Auto Service Advisor — Growth Path + 401(k) & PTO

INFINITI of Wilmington; Wilmington, Northern (NC, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Growth opportunities

Job summary

Infiniti of Wilmington is seeking an experienced Service Advisor to join our growing team in Wilmington, NC. You will manage repair orders from start to finish, communicate needs and status to customers, and collaborate with technicians, parts and service management to keep a busy service lane moving.

We offer competitive pay based on experience and performance, a 401(k) with company match, paid time off, and growth opportunities within our expanding dealership group.

Qualifications

• Automotive Service Advisor experience preferred.
• Franchise/OEM experience is a plus.
• Strong sales and customer service skills.
• Excellent communication and follow-through.
• Organized and able to multitask in a fast-paced environment.
• Valid driver’s license and acceptable driving record.
• Must pass background check and drug screening.

Responsibilities

• Write and manage repair orders from start to finish
• Communicate repair needs, pricing, and vehicle status with customers
• Work closely with technicians, Parts, and Service Management
• Sell recommended maintenance and repairs
• Follow up with customers and declined services

Skills

Customer service

Sales

Communication

Multitasking

Organized

Valid driver’s license

Background check

Drug screening

Job description

Infiniti of Wilmington is seeking an experienced Service Advisor to join our growing team in Wilmington, NC. You will manage repair orders from start to finish, communicate needs and status to customers, and collaborate with technicians, parts and service management to keep a busy service lane moving.

We offer competitive pay based on experience and performance, a 401(k) with company match, paid time off, and growth opportunities within our expanding dealership group.