Automotive Service Advisor — Flexible Schedule & Benefits

Holler INFINITI Columbia; Columbia (SC); Presencial; USD 42 000 - 55 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) Matching

Employee Assistance Program

Health Insurance

Vision Insurance

Life Insurance

Flexible Spending Account

Paid Time Off after 6 months

Referral Program

Associate Discount

Resumo da oferta

Holler INFINITI Columbia is seeking an Automotive Service Advisor to join our Charleston-area team. The role focuses on guiding customers through service needs and ensuring vehicle care per factory guidelines.

You will greet customers, collect data, prepare repair orders, provide labor and parts estimates, and coordinate with technicians and warranty companies to ensure quality service and proper payment.

Qualificações

• High School Diploma is required.
• 3-5 years of dealership Service Advisor experience is required.
• Reliable transportation is required.
• Valid driver's license with an acceptable driving record is required.
• Background screening will be conducted.

Responsabilidades

• Greet customers, obtain customer and vehicle data.
• Determine nature of desired service and/or complaint. Promote labor, parts, and accessories while advising the customer.
• Write or type repair instructions on the repair order for the technician.
• Provide estimate for labor and parts.
• Communicate with dispatch to determine status of jobs throughout the day.
• Telephone or text the customer when the job is finished and discuss what was done.
• Cooperate with all dealership personnel to guarantee quality service.
• Coordinate with manufacturers and warranty companies to get approval in advance of repairs and ensure payment.
• Be knowledgeable of the products we sell and the warranties on them.
• Satisfy customer’s immediate service needs and suggest additional services with integrity.
• Meet or exceed sales quotas set by management.
• Test drive vehicles to ensure problems are fixed and perform quality checks.

Formação académica

High School Diploma

3-5 years of dealership Service Advisor experience

Reliable Transportation

Valid driver's license with acceptable driving record

Pass background screening requirements

Descrição da oferta de emprego

Holler INFINITI Columbia is seeking an Automotive Service Advisor to join our Charleston-area team. The role focuses on guiding customers through service needs and ensuring vehicle care per factory guidelines.

You will greet customers, collect data, prepare repair orders, provide labor and parts estimates, and coordinate with technicians and warranty companies to ensure quality service and proper payment.