High-Earning Auto Service Advisor | Training & Benefits

Ellwood City Chrysler Jeep Dodge Ram; Ellwood City (Lawrence County); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Pay plans up to $150,000

Family Owned and Operated

Medical, Dental, Vision Insurance

401k and benefits

Accrued Vacation Time

Discounts on products, services, and|

Training with specialists

Job summary

Ed Napleton Automotive Group in Ellwood City is seeking a Service Advisor. You will act as the liaison between customers and technicians, presenting repair recommendations and ensuring transparent cost estimates while keeping clients informed throughout the service process.

This role offers strong earning potential with pay plans up to $150,000 per year, plus benefits, training, and growth opportunities within one of the nation’s largest automotive groups.

Qualifications

• Exceptional customer service skills required.
• Tech savvy and able to learn/ use technology.
• CDK experience is required.
• 18+ years of age or older.
• Previous automotive service advisor experience is a plus but not required.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs.
• Write repair orders for customers with full transparency of cost and time estimates.
• Provide exceptional and timely communication—keeping customers updated throughout the process.
• Communicate frequently with Technicians and Parts to ensure timely completion of work.
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology.

Skills

Exceptional Customer Service Skills

Tech Savvy

Tools

CDK

Job description

Ed Napleton Automotive Group in Ellwood City is seeking a Service Advisor. You will act as the liaison between customers and technicians, presenting repair recommendations and ensuring transparent cost estimates while keeping clients informed throughout the service process.

This role offers strong earning potential with pay plans up to $150,000 per year, plus benefits, training, and growth opportunities within one of the nation’s largest automotive groups.