Auto Service Advisor — Friendly, Fast-Paced Customer Care

Precision Tune Auto Care; Aurora (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Vision insurance

Retirement plan enrollment

PTO

Evenings and Sundays off

Job summary

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!

You will greet customers in-store and over the phone, schedule appointments, explain services, and sell parts and automotive services while supporting shop productivity and upholding safety standards.

Qualifications

• High School Diploma or GED.
• 1+ year of automotive service experience; 1+ year of sales experience preferred.
• Strong customer service and communication skills.
• Comfortable with basic math and calculating discounts/commissions.
• Ability to work days, nights, weekends, and holidays.

Responsibilities

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
• Support shop productivity through work order and register transactions.
• Ensure safety procedures are followed and maintain a clean, organized work area.
• Help resolve customer concerns and provide exceptional service.

Skills

Customer service

Communication

Sales

Teamwork

Problem-solving

Education

High School Diploma or GED

Job description

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!

You will greet customers in-store and over the phone, schedule appointments, explain services, and sell parts and automotive services while supporting shop productivity and upholding safety standards.