Customer Service Advisor

Precision Tune Auto Care; Panama City (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement plan enrollment

Paid Time Off

Evenings and Sundays off

Job summary

Precision Tune Auto Care is hiring a Customer Service Advisor to be the first point of contact for customers in-store and on the phone. You will greet customers, explain services, schedule appointments, and help with the sale of parts and automotive services.

The role requires a high school diploma or GED, valid driver’s license, and a willingness to work days, nights, weekends, and holidays. Join a team focused on safety, service, and customer satisfaction.

Qualifications

• Customer service experience in a fast-paced setting is preferred.
• Ability to explain services and upsell parts and automotive services.
• Strong communication and math skills for discounts and quotes.

Responsibilities

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Perform basic vehicle service routines and inspections as needed.
• Assist with shop productivity through transactions and follow safety procedures.
• Maintain a clean, organized work area and resolve customer concerns.

Skills

Customer service

Sales

Communication

Basic math

Education

High School Diploma or GED

Job description

Full or Part Time

Join the Precision Tune Auto Care Team!

What started as a small tune-up shop in 1976 has grown into a trusted name with more than 320 service centers across six countries. We’re proud to be recognized as a world leader in the automotive service industry and a Franchise 500 top-rated company for over 30 years!

At our locally owned and operated Precision Tune Auto Care, you’ll be part of a team that provides total car care — from oil changes and diagnostics to full engine replacements and scheduled maintenance. We’re passionate about keeping our customers safe and their vehicles running smoothly.

If you’re looking for a company that values integrity, vehicle safety, and outstanding customer service, we’d love to have you on our team. Join us and grow your career with a brand that’s been keeping drivers on the road for nearly 50 years!

Customer Service Advisor - Join Our Team!

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you!

What We Offer

• Competitive pay
• Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
• Retirement plan enrollment available
• Paid Time Off (PTO) to relax and recharge
• Closed evenings and Sundays — enjoy a better work-life balance
• 7 paid holidays off

What You’ll Do

• Greet and engage customers in-store and over the phone.
• Schedule appointments, explain services, and sell parts and automotive services.
• Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
• Support shop productivity through work order and register transactions.
• Ensure safety procedures are followed and maintain a clean, organized work area.
• Help resolve customer concerns and provide exceptional service.

What We’re Looking For

• High School Diploma or GED.
• Valid driver’s license.
• 1+ year of automotive service experience; 1+ year of sales experience preferred.
• Strong customer service and communication skills.
• Comfortable with basic math and calculating discounts/commissions.
• Ability to work days, nights, weekends, and holidays.

Physical Requirements

• Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
• Climb ladders and safely operate a vehicle.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.