Auto Service Advisor: Customer-First Career Path

Gee Automotive Companies; Kirkland (WA); On-site; USD 48,000 - 120,000; Full time

Benefits offered by this job

Competitive pay & bonuses

Career advancement

Training program

Modern facilities

Collaborative team

Customer-focused culture

Job summary

Gee Automotive Companies is seeking a motivated, customer-focused Service Advisor to join our team in Kirkland, WA. You’ll be the primary point of contact for customers, guiding them through service options and ensuring a clear, confident communication from start to finish.

This fast-paced role rewards excellent customer service with growth opportunities, competitive base pay plus commissions, and comprehensive training in state-of-the-art facilities.

Qualifications

• High School Diploma or equivalent.
• Prior automotive service or customer service experience preferred but not required.
• Strong communication and interpersonal skills with the ability to interact with customers in a professional and friendly manner.
• Ability to work in a fast-paced environment while maintaining a focus on customer satisfaction.

Responsibilities

• Greet customers and provide expert guidance on vehicle service needs.
• Advise customers on available services, repairs, and maintenance options, ensuring they are informed about their vehicle's condition.
• Accurately create and manage service orders, providing detailed information to the technician team.
• Work closely with the service department to ensure timely completion of services and repairs.
• Upsell service products, maintenance packages, and accessories to meet customer needs.
• Build and maintain strong relationships with customers, ensuring repeat business and high satisfaction.
• Maintain clear communication with customers about the status of their vehicle and any additional services required.
• Provide excellent customer service in a high-energy, team-oriented environment.

Skills

Customer service

Communication

Sales

Education

High School Diploma

Job description

Gee Automotive Companies is seeking a motivated, customer-focused Service Advisor to join our team in Kirkland, WA. You’ll be the primary point of contact for customers, guiding them through service options and ensuring a clear, confident communication from start to finish.

This fast-paced role rewards excellent customer service with growth opportunities, competitive base pay plus commissions, and comprehensive training in state-of-the-art facilities.