Automotive Service Advisor | Commission-Based - Gee Automotive Companies

Gee Automotive Companies; Tacoma (WA); On-site; USD 48,000 - 120,000; Full time

Benefits offered by this job

Employer-subsidized Medical and Dental insurance

401(k) with Company Match

Generous Paid Time Off

Job summary

Gee Automotive Companies, located in Tacoma, WA, is hiring a Service Advisor. This role involves advising customers on vehicle service needs, ensuring a seamless service experience while prioritizing customer satisfaction.

The ideal candidate should possess strong communication skills and a willingness to learn. Additional benefits include competitive pay, employer-subsidized health insurance, and opportunities for advancement.

Qualifications

• Prior automotive service or customer service experience is preferred but not required.
• Must be 18 years or older with a valid driver's license.
• Clean driving record required.

Responsibilities

• Greet customers and provide expert guidance on vehicle service needs.
• Advise customers on available services and repairs.
• Upsell service products and maintenance packages.
• Maintain clear communication with customers about vehicle status.

Skills

Strong communication and interpersonal skills

Ability to work in a fast-paced environment

Customer service experience

Education

High School Diploma or equivalent

Job description

Job Details

Location: South Puget Sound - Tacoma, WA 98402

Salary Range: $48,000.00 - $120,000.00 Base + Commission/year

Job Category: Service

About the Role

Be the trusted connection between our customers and their vehicles. Gee Automotive Companies is seeking a motivated, customer‑focused Service Advisor to join our growing team. This is an excellent opportunity for someone who enjoys working with people and wants to build a rewarding, long‑term career in the automotive industry.

As a Service Advisor, you’ll be the front line of our service department—welcoming customers, guiding them through their vehicle’s service and repair needs, and ensuring a smooth, professional, and positive experience at every stage. If you thrive in a fast‑paced environment and take pride in delivering outstanding customer service, this role offers the chance to make a meaningful impact every day.

Why Choose Gee Automotive Companies?

• Competitive compensation and bonuses: Earn a competitive salary and bonuses for meeting and exceeding service sales targets
• Opportunities for advancement: Grow your career with our company, with opportunities to move into leadership roles or specialized positions
• Comprehensive training program: Stay up-to-date on the latest technologies and service techniques with our ongoing training and development opportunities
• State‑of‑the‑art facilities: Work in modern, well‑equipped facilities with the latest tools and technology
• Collaborative team environment: Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer service
• Customer‑focused culture: Be part of a team that prioritizes customer satisfaction, building long‑term relationships, and delivering personalized service experiences

Service Advisor Job Responsibilities

• Greet customers and provide expert guidance on vehicle service needs
• Advise customers on available services, repairs, and maintenance options, ensuring they are informed about their vehicle's condition
• Accurately create and manage service orders, providing detailed information to the technician team
• Work closely with the service department to ensure timely completion of services and repairs
• Upsell service products, maintenance packages, and accessories to meet customer needs
• Build and maintain strong relationships with customers, ensuring repeat business and high satisfaction
• Maintain clear communication with customers about the status of their vehicle and any additional services required
• Provide excellent customer service in a high-energy, team-oriented environment

Service Advisor Benefits and Compensation

• Employer‑subsidized Medical and Dental insurance, with comprehensive coverage options
• Company‑Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• Volunteer benefit options, including Short and Long‑Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

Qualifications

• High School Diploma or equivalent
• Prior automotive service or customer service experience is preferred but not required
• Strong communication and interpersonal skills with the ability to interact with customers in a professional and friendly manner
• Ability to work in a fast‑paced environment while maintaining a focus on customer satisfaction

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre‑employment drug screen.

Help guide customers through their service journey—Apply today to become our next Service Advisor!