Service Advisor

Gee Automotive Companies; Washington (District of Columbia); On-site; USD 60,000 - 120,000; Full time

Job summary

Join a dynamic team at a forward-thinking automotive company as a Service Advisor. This role is perfect for individuals passionate about customer service and the automotive industry. You'll guide customers through their vehicle service needs, ensuring an exceptional experience at every touchpoint. With opportunities for advancement and comprehensive training programs, you'll be equipped to succeed in a collaborative environment. Enjoy competitive compensation, a comprehensive benefits package, and a culture that prioritizes customer satisfaction. If you're ready to elevate your career, this is the perfect opportunity for you!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Generous Paid Time Off

Employee Assistance Plan

Qualifications

• Prior automotive service or customer service experience is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Greet customers and provide expert guidance on vehicle service needs.
• Advise customers on available services and repairs.
• Build and maintain strong relationships with customers.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Problem Solving

Education

High School Diploma or equivalent

Job description

3 days ago Be among the first 25 applicants

Gee Automotive Companies provided pay range

This range is provided by Gee Automotive Companies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $120,000.00/yr

Additional compensation types

Commission

Gee Automotive Companies is actively seeking a motivated and customer-focused individual to join our team as a Service Advisor. This is an excellent opportunity for someone looking for a rewarding career in the automotive industry. As a Service Advisor, you will be responsible for providing outstanding service to our customers, guiding them through their vehicle’s service and repair needs, and ensuring an exceptional experience at every touchpoint.

Why Choose Gee Automotive Companies?

• Competitive compensation and bonuses: Earn a competitive salary and bonuses for meeting and exceeding service sales targets.
• Opportunities for advancement: Grow your career with our company, with opportunities to move into leadership roles or specialized positions.
• Comprehensive training program: Stay up-to-date on the latest technologies and service techniques with our ongoing training and development opportunities.
• State-of-the-art facilities: Work in modern, well-equipped facilities with the latest tools and technology.
• Collaborative team environment: Join a supportive team of experienced technicians, advisors, and managers who work together to deliver exceptional customer service.
• Customer-focused culture: Be part of a team that prioritizes customer satisfaction, building long-term relationships, and delivering personalized service experiences.

Service Advisor Job Responsibilities

• Greet customers and provide expert guidance on vehicle service needs.
• Advise customers on available services, repairs, and maintenance options, ensuring they are informed about their vehicle's condition.
• Accurately create and manage service orders, providing detailed information to the technician team.
• Work closely with the service department to ensure timely completion of services and repairs.
• Upsell service products, maintenance packages, and accessories to meet customer needs.
• Build and maintain strong relationships with customers, ensuring repeat business and high satisfaction.
• Maintain clear communication with customers about the status of their vehicle and any additional services required.
• Provide excellent customer service in a high-energy, team-oriented environment.

Service Advisor Benefits and Compensation

In addition to competitive pay, we proudly offer..

• Comprehensive Benefits Package including Health Insurance starting at under $100 per month.
• Dental, Vision, and Company-Paid Life Insurance.
• Employee Assistance Plan.
• 401(k) with Company Match.
• Generous Paid Time Off that starts accruing from Day 1.
• A wide array of voluntary benefits to suit your needs.

Service Advisor Qualifications

• High School Diploma or equivalent.
• Prior automotive service or customer service experience is preferred but not required.
• Strong communication and interpersonal skills with the ability to interact with customers in a professional and friendly manner.
• Ability to work in a fast-paced environment while maintaining a focus on customer satisfaction.

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.

If you’re ready to take that next step down your career path – Apply Now!

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Customer Service

• Industries

  Retail

Referrals increase your chances of interviewing at Gee Automotive Companies by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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