Service Advisor | Customer-Centric Auto Care & Growth

Fremont Motor VW Casper; Casper (WY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(K) Plan plus Match

Employee Discounts on Parts and Servic

Employee Discounts on New and Used Ve

Paid Training

Paid Time Off

Holiday Pay

Yearly Tenure Bonus

Floating Holiday

Memorial Day and Labor Day weekends

Job summary

Fremont Motors in Casper, WY is seeking a professional, customer-focused Service Advisor to join our service department. You will be the primary contact for customers, schedule service appointments, communicate issues and pricing, and work closely with technicians to ensure timely service.

Ideal candidates have experience in customer service or automotive settings, strong communication skills, and a positive, team-oriented attitude. We offer competitive pay, paid training, and employee discounts.

Qualifications

• Previous experience in customer service, automotive service, or sales preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Ability to handle multiple tasks in a fast-paced environment.
• Professional and positive attitude.
• Knowledge of automotive systems is a plus.

Responsibilities

• Serve as the primary point of contact for customers in the service department
• Schedule service appointments and follow up on repair orders
• Communicate vehicle issues, recommended services, and pricing clearly to customers
• Work closely with technicians to ensure timely and accurate service
• Provide exceptional customer service and resolve concerns professionally
• Maintain accurate records of customer interactions and service transactions

Skills

Customer service

Automotive knowledge

Communication

Sales experience

Problem-solving

Organizational skills

Job description

Fremont Motors in Casper, WY is seeking a professional, customer-focused Service Advisor to join our service department. You will be the primary contact for customers, schedule service appointments, communicate issues and pricing, and work closely with technicians to ensure timely service.

Ideal candidates have experience in customer service or automotive settings, strong communication skills, and a positive, team-oriented attitude. We offer competitive pay, paid training, and employee discounts.