Service Advisor | Customer Experience Pro (Paid Training & PTO)

Fremont Motor Management Co; Lander (WY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401(K) Plan plus Match

Employee Discounts on Parts andServic

Employee Discounts on New and UsedVeh

Paid Training

Paid Time Off

Holiday Pay

Yearly Tenure Bonus

Floating Holiday

Memorial Day and Labor Day weekends0

Job summary

Fremont Motors is seeking a professional, customer-focused Service Advisor to join our service department. If you enjoy working with people, love cars, and excel at problem-solving, this is the perfect role for you.

You will act as the primary contact for customers, schedule service, and coordinate with technicians to ensure timely repairs while maintaining clear communication on issues and pricing. This role emphasizes exceptional service and organized record-keeping.

Qualifications

• Previous experience in customer service, automotive service, or sales preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Serve as the primary point of contact for customers in the service department.
• Schedule service appointments and follow up on repair orders.
• Communicate vehicle issues, recommended services, and pricing clearly to customers.
• Work closely with technicians to ensure timely and accurate service.
• Provide exceptional customer service and resolve concerns professionally.
• Maintain accurate records of customer interactions and service transactions.

Skills

Customer service

Automotive knowledge

Communication

Problem-solving

Multitasking

Professional attitude

Job description

Fremont Motors is seeking a professional, customer-focused Service Advisor to join our service department. If you enjoy working with people, love cars, and excel at problem-solving, this is the perfect role for you.

You will act as the primary contact for customers, schedule service, and coordinate with technicians to ensure timely repairs while maintaining clear communication on issues and pricing. This role emphasizes exceptional service and organized record-keeping.