Auto Service Advisor - Customer Champion & Growth

US Lawns; Bakersfield (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K retirement plan

Paid vacation

Paid holidays

Paid sick time

Company-paid life insurance

Uniforms

Job summary

Jim Burke Ford Lincoln in California is seeking an Assistant Service Advisor to greet customers, schedule service, and enter data into the system. You will prepare estimates for Advisors and ensure documentation compliance.

The role requires a high school diploma or GED, one year of customer service, and a valid driver’s license with a clean record. Spanish speaking a plus, strong communication and teamwork are essential.

Qualifications

• Requires 1 year of customer service experience.
• Basic automotive knowledge.
• Neat, clean, professional appearance.

Responsibilities

• Greet customers warmly and professionally.
• Schedule service appointments by phone or in person.
• Enter customer and vehicle data into the system.
• Prepare estimates for Service Advisors.

Skills

Customer service

Communication

Problem solving

Professional appearance

Teamwork

Attention to detail

Multitasking

Interpersonal skills

Time management

Education

High school diploma or GED

Automotive training or experience

Tools

Computer & Internet

Job description

Jim Burke Ford Lincoln in California is seeking an Assistant Service Advisor to greet customers, schedule service, and enter data into the system. You will prepare estimates for Advisors and ensure documentation compliance.

The role requires a high school diploma or GED, one year of customer service, and a valid driver’s license with a clean record. Spanish speaking a plus, strong communication and teamwork are essential.