Service Advisor

Jim Hudson Lexus Columbia; Lexington (SC); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Top performers earn $100K+

Medical, Dental & Vision Insurance

401(k) with employer match

Paid Vacation and Holidays

Paid Training and Education

Flexible Scheduling

Career advancement opportunities

Corporate Chaplain

Employee Assistance Program

Job summary

Jim Hudson Ford is seeking energetic Service Advisors to join our team in a fast-paced, customer-focused environment. You will schedule appointments, greet customers, and coordinate with technicians to identify required services based on service history, while communicating costs and promotions clearly.

Ideal candidates will have a high school diploma, dealership experience, and a valid driver’s license. We value people skills, professionalism, and the ability to pass pre-employment checks

Qualifications

• High school diploma or equivalent preferred.
• Automotive Service Advisor and/or dealership experience preferred.
• Valid in-state driver's license.
• All applicants must be authorized to work in the USA.
• Ability to pass pre-employment testing including background checks and MVR.

Responsibilities

• Schedule appointments with customers
• Greet customers and make them feel welcome
• Work with customer and technician to identify required services using vehicle's service history
• Advise customers on necessary/suggested services and costs; advise of any current promotions
• Compute cost of replacement parts and labor
• Address customer's questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle and that all items identified for service have been completed
• Review results of customer satisfaction surveys with service manager
• Meet the dealership's standards for repair order production

Skills

Customer service

Communication skills

People person

Time management

Professional appearance

Job description

Automotive Service Advisors

are needed now at Jim Hudson Ford. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic.

Are you ready to make some BIG Money in your career as a Service Advisor? Do you want to be rewarded for your hard work, experience, and expertise? Come work with us!

Jim Hudson Automotive Group, is a multi-franchise dealer group with all of the most popular brands: Audi, Cadillac, Buick, GMC, Lexus, Toyota, Chevrolet, Acura and Ford. Family owned and operated, we have served the greater Columbia area since 1980. Mr. Hudson's firm commitment to customer service has formed the foundation of all our great dealerships.

Service Advisor - Job Benefits:

We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

• Top Performers can earn $100K+
• Guaranteed pay while training
• Company provided training and education
• Medical, Dental and Vision Insurance
• $25K employer paid life insurance
• Disability Insurance
• 401(k) retirement plan with employer match
• Employee Assistance Program
• Employee Assistance Fund
• Flexible Scheduling
• Corporate Chaplain
• Paid Vacation and Personal Leave
• Paid Holidays
• Career advancement opportunities
• A positive and professional work environment

Service Advisor - Job Responsibilities:

• Schedule appointments with customers
• Greet customers and make them feel welcome!
• Work with customer and technician to identify required services using vehicle's service history
• Advise customers on necessary/suggested services and costs; advise of any current special promotions available
• Compute cost of replacement parts and labor
• Address customer's questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with service manager
• Meet the dealership's standards for repair order production

Requirements

Service Advisor - Job Requirements:

• High school diploma or equivalent preferred
• Automotive Service Advisor and/or dealership experience preferred
• Valid in-state driver's license
• Professional personal appearance
• A 'People Person' with excellent communication skills
• All applicants must be authorized to work in the USA
• All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and pre-employment drug test.

We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.