Auto Service Advisor: Customer Care & Team Perks

JOHNSON BROTHERS FORD; Temple (TX); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401K offered with dealer match

Health Insurance- partial payment

Life Insurance Policy

Long Term Disability

Employee Savings Assistance

Quarterly Employee Appreciation Lunch

SaturdayLunch paid for by dealership

Rotating Saturdays off

Voted #1 in Customer Satisfaction

Job summary

JOHNSON BROTHERS FORD in Temple, TX is seeking a Quick Lane Service Advisor to greet customers, accurately write up concerns, convey costs, and keep customers informed as vehicles are serviced.

The ideal candidate has strong automotive knowledge, excellent communication skills, and a team-oriented mindset. This full-time role offers opportunities within a high-performing dealership and a supportive work environment.

Qualifications

• Excellent communication skills required.
• Professional appearance expected.
• Positive attitude and friendly demeanor.
• Strong automotive knowledge or related experience preferred.
• Commitment to being a team player.

Responsibilities

• Greeting customers in a professional manner.
• Accurate write up of customer concerns.
• Convey expected service costs and obtain customer approval.
• Tracking of vehicle and communicating progress to customer.
• Maintaining excellent customer satisfaction.
• Performing any additional task assigned by management.

Skills

Excellent communication skills

Professional appearance

Positive attitude

Strong automotive knowledge

Team player

Job description

JOHNSON BROTHERS FORD in Temple, TX is seeking a Quick Lane Service Advisor to greet customers, accurately write up concerns, convey costs, and keep customers informed as vehicles are serviced.

The ideal candidate has strong automotive knowledge, excellent communication skills, and a team-oriented mindset. This full-time role offers opportunities within a high-performing dealership and a supportive work environment.