Auto Service Advisor — Competitive Pay & Growth

Howdy Honda; Austin (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision

Paid Holidays & PTO

Short & Long-Term Disability

401(k) Retirement Plan

Employee Stock Purchase Plan

Wellness Programs

Job summary

Howdy Honda in Austin, TX is seeking a dedicated Service Advisor to bridge customers and technicians, ensuring needs are understood and repairs are clearly explained.

You will prepare repair orders, obtain approvals, and document RO in our service database, while communicating inspections, warranty handling, and service costs. This role rewards customer care, teamwork, and reliability.

Qualifications

• Prior Service Advisor/Service Writer experience.
• Polished, professional demeanor and strong customer service.
• Ability to explain technical terms to non-technical customers.
• Team player with good communication and organizational skills.

Responsibilities

• Serve as the communicator between customer and technician to understand needs.
• Prepare repair orders (RO), obtain approvals, and log into the service database.
• Inform customers of additional repair needs based on vehicle inspection.
• Administer manufacturer warranty for eligible repairs.
• Keep customers informed about service specials, timing, and costs.

Skills

Service Advisor experience

Education

High school diploma or equivalent

Job description

Howdy Honda in Austin, TX is seeking a dedicated Service Advisor to bridge customers and technicians, ensuring needs are understood and repairs are clearly explained.

You will prepare repair orders, obtain approvals, and document RO in our service database, while communicating inspections, warranty handling, and service costs. This role rewards customer care, teamwork, and reliability.