Auto Service Advisor — Career Growth & Benefits

Crown Cars; Tallahassee (FL); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

PTO

Life insurance

401K with company match

Disability coverage

Flexible spending accounts

Job summary

Mercedes Benz of Tallahassee is hiring an experienced Service Advisor in Tallahassee. You will interact daily with customers, service technicians, service managers, parts staff, and sales teams in a fast-paced automotive environment.

A friendly, outgoing manner and excellent customer service skills are essential to succeed. Crown Automotive Group enables internal growth and values teamwork within a family-owned dealership network.

Qualifications

• Minimum one year of experience as an automotive service advisor.
• Basic knowledge of automotive repairs and procedures.
• Ability to explain repairs to customers clearly and respectfully.

Responsibilities

• Meet predetermined service sales objectives.
• Meet predetermined CSI objectives and schedule service appointments.
• Greet customers and obtain vehicle data; write up repair orders.
• Provide cost estimates for labor and parts; explain completed work.
• Maintain quality control and maximize product knowledge.
• Other duties as needed by management.

Skills

Customer service

Computer proficiency

Communication skills

Tools

CRM software

Office software

Job description

Mercedes Benz of Tallahassee is hiring an experienced Service Advisor in Tallahassee. You will interact daily with customers, service technicians, service managers, parts staff, and sales teams in a fast-paced automotive environment.

A friendly, outgoing manner and excellent customer service skills are essential to succeed. Crown Automotive Group enables internal growth and values teamwork within a family-owned dealership network.