Auto Sales & Service Associate – Customer-Driven Growth

Automatic Data Processing, Inc.; Las Vegas (NV); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Health benefits

Paid holidays

Training & development

Team environment

Job summary

Automatic Data Processing, Inc. is seeking a Customer Service Associate – Automotive to join our Henderson location. This role focuses on helping customers, recommending tires and maintenance services, and ensuring a smooth, friendly shopping experience.

You will process transactions, prepare estimates and work orders, and coordinate with service technicians. Strong communication and a positive attitude are essential, with experience in sales a plus; high school diploma preferred.

Qualifications

• Strong communication and interpersonal skills.
• A positive attitude and a commitment to excellent customer service.
• Sales experience preferred; automotive industry experience is a plus.
• Ability to multitask and stay organized in a busy retail environment.
• Comfortable using computers and learning new software.
• Ability to work independently and as part of a team.
• Willingness to learn about tires, automotive maintenance, and related products.
• High school diploma or equivalent preferred.
• Ability to meet applicable pre-employment screening requirements.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Help customers select tires, automotive products, and maintenance services based on their needs.
• Explain available services, product features, pricing, and recommendations.
• Identify sales opportunities and contribute to individual and store sales goals.
• Prepare service estimates, invoices, and customer work orders.
• Communicate with service technicians to coordinate vehicle maintenance and repairs.
• Keep customers informed about service progress and completion times.
• Answer incoming calls, schedule appointments, and respond to customer questions.
• Process transactions using point-of-sale systems.
• Review vehicle inspection results and discuss recommended services with customers.
• Assist with inventory, product availability, and general store operations.
• Maintain an organized, professional, and customer-friendly environment.
• Follow company policies and safety procedures.

Skills

Communication

Customer service

Sales experience

Multitasking

Computer literacy

Teamwork

Automotive knowledge

High school diploma

Education

High school diploma or equivalent

Job description

Automatic Data Processing, Inc. is seeking a Customer Service Associate – Automotive to join our Henderson location. This role focuses on helping customers, recommending tires and maintenance services, and ensuring a smooth, friendly shopping experience.

You will process transactions, prepare estimates and work orders, and coordinate with service technicians. Strong communication and a positive attitude are essential, with experience in sales a plus; high school diploma preferred.