Auto Sales Pro — High-Volume, Rewarding Pay & Benefits

L0516 Ford of Downtown LA; Los Angeles (CA); On-site; USD 47,000 - 154,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia & Driveway in Los Angeles is hiring a Sales Representative to join our high-volume dealership team. You will handle calls and online inquiries, respond quickly to leads, and convert opportunities into verified appointments while delivering top-tier customer service.

Ideal candidates have 1+ year automotive Sales or BDC experience, a proven track record in appointment setting and sales performance, and the ability to thrive in a fast-paced environment.

Qualifications

• 1+ year automotive Sales or BDC experience
• Experience with appointment setting and sales performance
• Experience building relationships and delivering quality service
• Flexible and efficient in a high-volume sales environment
• Eager, proactive, and focused on achieving sales success
• Valid driver’s license in your state of residence

Responsibilities

• Answer all incoming calls and chat/call requests within 10 seconds.
• Respond to all incoming leads with an attempted phone call within 5 minutes of receipt.
• Follow up with a structured series of personalized emails, providing a complete vehicle price quote within 10 minutes of the ISC’s automated response.
• Convert every sales opportunity to a confirmed appointment.
• Speak with at least 75% of all assigned leads.
• Set confirmed appointments with at least 60% of the leads you make contact with.
• Maintain a 60% show rate with those appointments.
• Record every contact you have with customers, regardless of source or type, in the LSMS.
• Complete 100% of your daily scheduled contact tasks.
• Other responsibilities as assigned.

Skills

Appointment setting

Sales performance

Relationship building

Customer service

High-volume environment

Proactive

Job description

Lithia & Driveway in Los Angeles is hiring a Sales Representative to join our high-volume dealership team. You will handle calls and online inquiries, respond quickly to leads, and convert opportunities into verified appointments while delivering top-tier customer service.

Ideal candidates have 1+ year automotive Sales or BDC experience, a proven track record in appointment setting and sales performance, and the ability to thrive in a fast-paced environment.