Auto Restyling Customer Service Specialist

Tops & Trends; Raleigh (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Company Medical and Dental

Paid Holidays/PTO

401K and Profit Sharing

Advancement Opportunities

Comprehensive Training

Job summary

Tops and Trends, Inc. in Raleigh is seeking a highly enthusiastic Customer Service Representative to join our administrative team on site.

You will answer a multi-line phone system, assess customer needs, provide quotes and schedule work while coordinating workflows between sales and production. You will also enter data into HubSpot CRM and handle scheduling for deliveries, supporting both wholesale and retail customers in a fast-paced environment.

Qualifications

• Answer multi-line phone system.
• Assess customer needs and provide quotes.
• Schedule work and coordinate with sales and production.
• Data entry into HubSpot CRM.

Responsibilities

• Answer multi-line phone system.
• Assess customer needs, provide quotes and schedule work.
• Coordinate work flows between sales and production.
• Data entry into HubSpot CRM.
• Schedule inbound and outbound vehicle deliveries.
• Perform customer service functions to support wholesale and retail customers.
• Work hands-on in a fast-paced environment.

Job description

Tops and Trends, Inc. in Raleigh is seeking a highly enthusiastic Customer Service Representative to join our administrative team on site.

You will answer a multi-line phone system, assess customer needs, provide quotes and schedule work while coordinating workflows between sales and production. You will also enter data into HubSpot CRM and handle scheduling for deliveries, supporting both wholesale and retail customers in a fast-paced environment.