Automotive Diagnostics & Quality Repair Technician I

CarMax; Madison (WI); On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Sick leave

Vacation time

Holiday pay

Job summary

CarMax is seeking an Auto Repair Specialist I in Madison, WI to perform diagnostics and repairs on customer and internal vehicles. You will ensure safety and quality, handling repair orders, and providing excellent customer service throughout the process.

You will work in a fast-paced environment, maintain CarMax standards, and follow EH&S guidelines while using proprietary software and tools. This role supports the store team and upholds CarMax values daily.

Qualifications

• Reads and interprets data accurately for records
• Ability to manage multiple tasks in a fast-paced environment
• Strong communication and customer service skills

Responsibilities

• Perform accurate diagnostics and complete mechanical and cosmetic repairs on vehicles
• Inspect vehicles to meet CarMax Quality Standards and complete state inspections when required
• Manage repair orders with accurate labor, parts, and billing documentation
• Utilize CarMax proprietary and universal software systems
• Maintain a clean, organized workspace following 5S standards and safety protocols
• Provide leadership and functional expertise to support associates and managers across the store
• Adhere to EH&S requirements and maintain a safe work area

Skills

Diagnostics

Multitasking

Communication

Data entry

Physical endurance

Job description

CarMax is seeking an Auto Repair Specialist I in Madison, WI to perform diagnostics and repairs on customer and internal vehicles. You will ensure safety and quality, handling repair orders, and providing excellent customer service throughout the process.

You will work in a fast-paced environment, maintain CarMax standards, and follow EH&S guidelines while using proprietary software and tools. This role supports the store team and upholds CarMax values daily.