Auto Parts Store Pro — Customer Experience & Fulfillment

Genuine Parts Company; Candler (NC); In loco; USD 17.000 - 23.000; Tempo pieno

Descrizione del lavoro

Genuine Parts Company’s NAPA store is seeking a Store Associate to deliver superior automotive parts solutions and exceptional customer service in a fast-paced retail environment.

You will leverage product knowledge, operate POS and catalog tools, and collaborate with store teams to support transactions, inventory, and deliveries while driving loyalty and accuracy in order fulfillment.

Competenze

• High School Diploma or GED.
• Valid Driver’s License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Mansioni

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Conoscenze

Communication

Customer focus

Team collaboration

Willingness to learn

Formazione

High School Diploma or GED

Strumenti

POS systems

Inventory/catalog tools

Descrizione del lavoro

Genuine Parts Company’s NAPA store is seeking a Store Associate to deliver superior automotive parts solutions and exceptional customer service in a fast-paced retail environment.

You will leverage product knowledge, operate POS and catalog tools, and collaborate with store teams to support transactions, inventory, and deliveries while driving loyalty and accuracy in order fulfillment.