Auto Parts Store Lead & Customer Experience Coach

O'Reilly Auto Parts; Citrus Heights (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Citrus Heights is looking for an Assistant Store Manager to support store operations and lead the team in providing excellent customer service. Key responsibilities include managing the store in the absence of the Store Manager, hiring processes, and ensuring team member engagement and training. The position offers competitive wages, benefits, and opportunities for career growth. Bilingual candidates are encouraged to apply.

Qualifications

• Experience in a leadership position within a retail environment.
• Strong communication and customer service skills.
• Ability to mentor and coach team members.

Responsibilities

• Lead the store team members in providing excellent customer service.
• Supervise customer service levels and ensure team execution.
• Assist in hiring processes and team member goals setting.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Fluency in multiple languages (Spanish is highly desired)

Job description

O'Reilly Auto Parts in Citrus Heights is looking for an Assistant Store Manager to support store operations and lead the team in providing excellent customer service. Key responsibilities include managing the store in the absence of the Store Manager, hiring processes, and ensuring team member engagement and training. The position offers competitive wages, benefits, and opportunities for career growth. Bilingual candidates are encouraged to apply.