Auto Parts Specialist: Expert Customer Service & Solutions

O'Reilly Auto Parts; Monroe (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Paid Time Off

401k plan with employer contributions

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and assist store management in day-to-day tasks.

In addition to customer service duties, the role involves cash handling, returns processing, and supporting in-store services. Bilingual candidates are encouraged to apply, with duties spanning inventory, merchandising, and front-line operations.

Qualifications

• Must be able to provide outstanding, friendly and professional customer service.
• Ability to handle multiple tasks and customer interactions simultaneously.
• Experience with cash handling and POS transactions is preferred.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support management and installers in serving professional customers as needed.
• Process cash, checks, and card payments; manage returns and exchanges.

Skills

Customer service

Cash handling

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and assist store management in day-to-day tasks.

In addition to customer service duties, the role involves cash handling, returns processing, and supporting in-store services. Bilingual candidates are encouraged to apply, with duties spanning inventory, merchandising, and front-line operations.