Parts Specialist: Customer Service & Auto Parts Expert

O'Reilly Auto Parts; Alva (OK); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions from1

Health insurance (medical, dental, and

Job summary

O’Reilly Auto Parts is hiring a Parts Specialist to provide exceptional service to retail and installer customers and support store management in daily tasks. Bilingual candidates are encouraged to apply and training will be provided.

The role includes cash handling, returns processing, inventory support, and assisting with in-store services and deliveries as needed. Strong customer service and multitasking skills are essential for success.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers promptly in a friendly manner and assist them with merchandise selection.
• Assist managers and installer service specialists with professional customers as needed.
• Answer store phone calls, lookup parts, quote prices, and promote related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is hiring a Parts Specialist to provide exceptional service to retail and installer customers and support store management in daily tasks. Bilingual candidates are encouraged to apply and training will be provided.

The role includes cash handling, returns processing, inventory support, and assisting with in-store services and deliveries as needed. Strong customer service and multitasking skills are essential for success.