Auto Parts Specialist — Customer‑Focused & Growth‑Oriented

O'Reilly Auto Parts; Sartell (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with EMPLOY

Medical, Dental, & Vision Insurance (F

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers in a store setting. The role supports management and involves greeting customers, assisting with merchandise selection, and providing accurate pricing quotes.

The position emphasizes excellent service, cash handling, returns processing, and collaboration with store teams. Bilingual candidates are encouraged to apply, and opportunities for career growth are highlighted.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs.
• Greet customers and assist in merchandise selection.
• Assist managers and installer service specialists for professional customers.
• Handle cash, credit, exchanges, and returns per policy.
• Address and resolve customer complaints with a friendly approach.
• Perform daily operational tasks and store services as trained.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers in a store setting. The role supports management and involves greeting customers, assisting with merchandise selection, and providing accurate pricing quotes.

The position emphasizes excellent service, cash handling, returns processing, and collaboration with store teams. Bilingual candidates are encouraged to apply, and opportunities for career growth are highlighted.