Auto Parts Specialist: Customer-Focused - Bilingual

O'Reilly Auto Parts; Kyle (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Stock Purchase Plan & 401k

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while assisting store management with daily tasks. Bilingual candidates are encouraged to apply, with responsibilities spanning customer assistance, parts lookup, and store operations.

The role includes handling cash and transactions, returns, and providing expert product knowledge. Ideal candidates will have strong communication skills, multitasking abilities, and familiarity with

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Multitask while assisting customers on the phone and in-store.

Responsibilities

• Greet customers promptly and assist with merchandise selections.
• Support professional customers as needed and directed by store management.
• Handle returns and exchanges per company policy and process payments accurately.
• Answer store phone calls and look up parts, pricing, and related items.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while assisting store management with daily tasks. Bilingual candidates are encouraged to apply, with responsibilities spanning customer assistance, parts lookup, and store operations.

The role includes handling cash and transactions, returns, and providing expert product knowledge. Ideal candidates will have strong communication skills, multitasking abilities, and familiarity with