Auto Parts Specialist & Customer Experience Pro

O'Reilly Auto Parts; Macon (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions Day

Medical, Dental, & Vision Insurance

Flexible Spending Account (FSA)

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Macon, GA is seeking a Parts Specialist to provide exceptional customer service to retail and installer customers. You will assist in selecting parts, handle calls, and help maintain store operations with the team.

The role involves using the store’s cataloging system, processing transactions, and addressing customer questions. Bilingual (Spanish) abilities are encouraged, with opportunities for career growth within the company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support store management and installers as needed.
• Complete assigned training for the position.

Skills

Customer service

Multitasking

Communication skills

Education

High school diploma

ASE certification

Tools

Weatherly index system

Job description

O'Reilly Auto Parts in Macon, GA is seeking a Parts Specialist to provide exceptional customer service to retail and installer customers. You will assist in selecting parts, handle calls, and help maintain store operations with the team.

The role involves using the store’s cataloging system, processing transactions, and addressing customer questions. Bilingual (Spanish) abilities are encouraged, with opportunities for career growth within the company.