Auto Parts Specialist: Customer-Driven Service

O'Reilly Auto Parts; Lowell (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from—

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Lowell, AR is seeking a Parts Specialist to deliver a high level of service to retail and installer customers and support store management.

The role includes greeting customers, assisting with merchandise, processing transactions, handling exchanges, stocking shelves, updating planograms, and performing in-store services. Bilingual candidates encouraged; ASE certification and Spanish language skills are preferred.

Qualifications

• Able to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling in-store and phone interactions simultaneously.

Responsibilities

• Greet retail customers in a friendly manner and assist with merchandise selection.
• Assist with professional customers as needed and directed.
• Process exchanges and returns for credit per policy.
• Answer store calls, lookup parts and quote prices, and promote related items.
• Maintain cash drawer, accept payments, and process transactions accurately.
• Stock shelves, update planograms, and complete daily operational tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts in Lowell, AR is seeking a Parts Specialist to deliver a high level of service to retail and installer customers and support store management.

The role includes greeting customers, assisting with merchandise, processing transactions, handling exchanges, stocking shelves, updating planograms, and performing in-store services. Bilingual candidates encouraged; ASE certification and Spanish language skills are preferred.