Auto Parts Specialist — Customer-Driven, Growth Ready

O'Reilly Auto Parts; Hayden (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401(k) with employer contributions

Medical, dental, and vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Hayden, ID is seeking a Parts Specialist to provide high level service to retail and installer customers, and to support store management with assigned tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, process transactions, handle exchanges, and perform store operations tasks. The role offers opportunities for growth within a company known for training and internal promotion.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Greet customers and assist with merchandise selections.
• Promote and follow company customer service programs.
• Handle cash, checks, and credit transactions accurately.
• Process exchanges and returns per policy and procedure.
• Address and resolve customer complaints in a friendly manner.
• Perform daily store tasks and basic vehicle-related services as trained.

Skills

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts in Hayden, ID is seeking a Parts Specialist to provide high level service to retail and installer customers, and to support store management with assigned tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, process transactions, handle exchanges, and perform store operations tasks. The role offers opportunities for growth within a company known for training and internal promotion.