Auto Parts Specialist — Customer Concierge

O'Reilly Automotive; Burlington (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver a high level of service to both retail and installer customers and to support store management. The role involves greeting customers, helping them select merchandise, and handling cash/credit transactions in a busy store environment.

Bilingual candidates are encouraged to apply. The position emphasizes accuracy, courtesy, and opportunities for growth within a nationwide parts network.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Capable of multitasking while assisting in-store and on the phone.

Responsibilities

• Greet retail/walk-in customers and assist with merchandise selection.
• Assist professional customers as needed and directed.
• Handle cash, checks, and credit transactions accurately.
• Process exchanges and returns per company policy.
• Address and resolve customer complaints in a friendly manner.
• Perform daily operations, stocking, planogram updates, and related tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver a high level of service to both retail and installer customers and to support store management. The role involves greeting customers, helping them select merchandise, and handling cash/credit transactions in a busy store environment.

Bilingual candidates are encouraged to apply. The position emphasizes accuracy, courtesy, and opportunities for growth within a nationwide parts network.