Auto Parts Specialist - Customer Champion (Bilingual)

O'Reilly Automotive Stores; North Bend (OR); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with company match

Insurance (Medical/Dental/Vision)

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in North Bend, OR to deliver high‑level service to retail and installer customers. You will greet customers, assist in parts selection, and support store management in daily tasks. Bilingual candidates are encouraged to apply and ASE certification is preferred.

The role includes cash handling, exchanges/returns, and assisting with in-store services and inventory tasks. Training and advancement opportunities are offered by the company.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Serve professional customers with managers and installer service specialists as needed.
• Process exchanges and returns per company policies.
• Answer store calls, look up parts, quote prices, and promote related items.

Skills

Customer service

Multitasking

Automotive parts knowledge

Spanish language

Education

ASE certification

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in North Bend, OR to deliver high‑level service to retail and installer customers. You will greet customers, assist in parts selection, and support store management in daily tasks. Bilingual candidates are encouraged to apply and ASE certification is preferred.

The role includes cash handling, exchanges/returns, and assisting with in-store services and inventory tasks. Training and advancement opportunities are offered by the company.