Auto Parts Specialist — Customer Care & Solutions

O'Reilly Automotive Stores, Inc.; Elgin (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Medical, dental, and vision insurance

401k with employer contributions

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in Oklahoma. You will support store management and assist professional customers as needed.

Bilingual candidates encouraged to apply, with duties spanning in-store service, stocking, and daily operations. Responsibilities include greeting customers, processing transactions, handling returns, and performing routine maintenance and planogram updates.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet retail/walk-in customers and assist them in selecting merchandise.
• Support store management and installer service specialists as needed.
• Process cash/credit transactions and returns per policy.
• Answer store phone calls and quote prices; promote related items.
• Assist with stock, planograms, and daily store operations.
• Occasionally drive a delivery vehicle when needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers in Oklahoma. You will support store management and assist professional customers as needed.

Bilingual candidates encouraged to apply, with duties spanning in-store service, stocking, and daily operations. Responsibilities include greeting customers, processing transactions, handling returns, and performing routine maintenance and planogram updates.