Auto Parts Specialist: Crafting Great Customer Experiences

USA GPC Genuine Parts Company; Westerville (OH); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

Genuine Parts Company is seeking a Store Pro for our NAPA retail locations in Ohio. You will be the primary contact for customers, deliver accurate automotive parts solutions, and support both retail and wholesale customers with product knowledge and a high-energy, friendly approach.

Responsibilities include operating POS and inventory systems, processing transactions, coordinating deliveries, and assisting with stock and housekeeping to maintain a welcoming store environment.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and teammates.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.
• Assist with inventory control, stocking, and cycle counts.
• Contribute to store operations and continuous improvement initiatives.

Connaissances

Strong communication

Customer-focused

Willingness to learn

Formation

High School Diploma or GED

Outils

POS systems

Inventory/catalog tools

Communication devices

Description du poste

Genuine Parts Company is seeking a Store Pro for our NAPA retail locations in Ohio. You will be the primary contact for customers, deliver accurate automotive parts solutions, and support both retail and wholesale customers with product knowledge and a high-energy, friendly approach.

Responsibilities include operating POS and inventory systems, processing transactions, coordinating deliveries, and assisting with stock and housekeeping to maintain a welcoming store environment.