Auto Parts Specialist - Bilingual Customer Service

O'Reilly Auto Parts; Elizabeth (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in daily tasks, answers calls, and assists with parts lookup and pricing. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, processing transactions, managing returns, and assisting with stock, pricing, and store operations as needed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist managers and/or installer service specialists as needed.
• Process exchanges and returns for credit per policy.
• Handle cash, checks, and card transactions accurately.
• Answer store calls and look up parts and pricing.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers. The role supports store management in daily tasks, answers calls, and assists with parts lookup and pricing. Bilingual candidates are encouraged to apply.

Responsibilities include greeting customers, processing transactions, managing returns, and assisting with stock, pricing, and store operations as needed.