Auto Parts Retail Specialist

Genuine Parts Company; Richmond (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

Genuine Parts Company is hiring for a Store Associate at our NAPA store in Richmond, VA. You will deliver high-quality customer service, help customers find automotive parts, and support daily store operations using POS systems.

You'll work in a fast-paced retail environment, maintain product knowledge, assist with inventory, and contribute to store performance through accuracy and customer engagement.

Qualifications

• High School Diploma or GED is required.
• Valid Driver’s License is required.
• Strong communication and interpersonal skills are essential.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Communication

Customer focus

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Job description

Genuine Parts Company is hiring for a Store Associate at our NAPA store in Richmond, VA. You will deliver high-quality customer service, help customers find automotive parts, and support daily store operations using POS systems.

You'll work in a fast-paced retail environment, maintain product knowledge, assist with inventory, and contribute to store performance through accuracy and customer engagement.