Auto Parts Installer & Service Specialist

O'Reilly Auto Parts; Rocky Mount (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, & Vision Insurance

Paid Time Off

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O’Reilly Auto Parts in Rocky Mount, VA is hiring an Installer Service Specialist who blends technical parts knowledge with professional customer service at the installer counter. This role oversees daily activity of the delivery team to ensure accurate, timely deliveries and strong service for professional customers.

Responsibilities include handling orders by phone/online, invoicing, directing parts delivery, and maintaining vehicles per company standards.

Qualifications

• Strong background in mechanics.
• Above average communication skills.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take customer orders by phone and online, invoice orders, direct parts picking and staging for delivery.
• Direct delivery specialists to ensure timely deliveries to customers.
• Ensure delivery vehicles are serviced and inspected in accordance with company standards.
• Assist on front counter and backroom duties as needed.
• Process customer labor claims quickly and accurately.

Skills

Mechanics background

Communication skills

Spanish language

Education

ASE Certification

Job description

O’Reilly Auto Parts in Rocky Mount, VA is hiring an Installer Service Specialist who blends technical parts knowledge with professional customer service at the installer counter. This role oversees daily activity of the delivery team to ensure accurate, timely deliveries and strong service for professional customers.

Responsibilities include handling orders by phone/online, invoicing, directing parts delivery, and maintaining vehicles per company standards.