Senior Parts & Installer Services Lead

O'Reilly Auto Parts; Greenville (AL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid time off

401k employer contributions

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Account

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter. The role oversees daily activity of the delivery team to ensure accurate, timely order deliveries and maintains vehicle service and inspections per standards.

The position requires a strong mechanical background and solid communication skills. Desired qualifications include hands-on automotive repair knowledge and ASE certification.

Qualifications

• Strong background in mechanics.
• Above average communication skills.
• Hands-on knowledge of automotive repairs.
• ASE Certification preferred.

Responsibilities

• Develop sales relationships with installers/professional customers.
• Take orders by phone and online, invoice and direct delivery logistics.
• Ensure delivery vehicles are serviced and inspected per company standards.
• Verify all product/merchandise, including warranty parts and cores, are billed before customers leave.
• Audit warranty returns and ensure proper labeling and crediting.
• Assist on front and retail counters and help with backroom duties.
• Process labor claims quickly and efficiently.

Skills

Mechanical background

Communication skills

Automotive repair knowledge

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to support professional customers at the installer counter. The role oversees daily activity of the delivery team to ensure accurate, timely order deliveries and maintains vehicle service and inspections per standards.

The position requires a strong mechanical background and solid communication skills. Desired qualifications include hands-on automotive repair knowledge and ASE certification.