Auto Parts Installer & Delivery Lead

O'Reilly Automotive; Plaistow (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental & vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the installer counter. You will oversee delivery staff, verify orders, and coordinate parts delivery to ensure accurate, timely service.

The role emphasizes mechanics background, effective communication, and collaboration with sales teams to build relationships with installers. The company highlights strong career growth and a comprehensive benefits package.

Qualifications

• Strong background in mechanics.
• Above average communication skills.

Responsibilities

• Work with installers/professional customers to develop sales relationships.
• Take orders over the phone and online, invoice orders, direct pick/ship of parts for delivery, and coordinate delivery specialists to ensure timely deliveries.
• Ensure delivery vehicles are serviced and maintained according to company standards.
• Ensure vehicle inspections are completed on time and daily mileages are logged in the fleet system.
• Collaborate with Sales Specialists and Territory Sales Managers to provide superior service to professional customers.
• Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store.
• Assist with front and retail counter as needed; handle backroom duties such as returns and stock.

Skills

Mechanical knowledge

Communication skills

Job description

O'Reilly Auto Parts is seeking an Installer Service Specialist to service professional customers at the installer counter. You will oversee delivery staff, verify orders, and coordinate parts delivery to ensure accurate, timely service.

The role emphasizes mechanics background, effective communication, and collaboration with sales teams to build relationships with installers. The company highlights strong career growth and a comprehensive benefits package.